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Privacy Policy and Disclaimer

1. Data Controller

The controller of your personal data is:

2. Processed Data and Purpose

We process the following personal data provided by you:

  • Name and surname
  • Email address (if provided)
  • Phone number
  • Address (if provided)
  • Technical metadata (e.g., IP address, browser type) necessary for website functionality.

The purpose of processing is solely to handle your inquiry, prepare a quote, and perform the requested electrical or smart home services.

Important Disclaimer: AI Assistant Usage

The chat assistant on this website is powered by Artificial Intelligence (AI). While it is designed to assist you and provide relevant information regarding our services, its responses are generated automatically and may contain errors or inaccuracies.

Under no circumstances do the responses from the AI Assistant constitute a binding quote, a technical assessment, professional electrical advice, or a legal agreement.

Vadim Kryuchkov / ELITEK explicitly disclaims any liability for direct, indirect, or consequential damages resulting from actions taken, or not taken, solely based on the information provided by the AI Assistant. All service agreements, quotes, and technical assessments are only valid after being explicitly confirmed by a human representative of ELITEK.

3. Data Sharing

Your data is not sold to third parties. It may be processed using secure third-party tools (such as hosting providers, cloud databases, and AI APIs) solely for the purpose of operating this website and handling your requests.

4. Cookies and Analytics

Our website uses cookies and analytics tools to improve the quality of our services:

  • Tool: Google Analytics 4 (GA4), provided by Google Ireland Limited.
  • Purpose: to analyze website traffic, understand user behavior and improve our content and services.
  • Data collected: anonymized visit data (page views, visit duration, device type, geographic region). IP addresses are anonymized by Google.
  • Storage: Google Analytics uses cookies (e.g. _ga, _ga_*) with a retention period of up to 2 years.

Analytics cookies are NOT set until you explicitly click "Accept" in the cookie banner on our website. Until you give consent, no identifiers are written to your browser (Advanced Consent Mode v2).

You can change your decision at any time by clicking "Cookie Settings" at the bottom of the website.

5. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Request rectification of inaccurate data.
  • Request erasure of your data ('right to be forgotten').
  • Object to the processing.

If you wish to exercise any of these rights (for example, completely delete your data from our CRM), please contact us via email: [email protected]. We will process your request within 14 days.

Last updated: 29.04.2026